How long does it take to process and ship my order?

Orders that do not require embroidery or screenprinting may take up to 1-2 business days to process. During the month of August, orders can take approximately 5 days before they ship. Orders that do require embroidery or screenprinting require 2-3 weeks to process before they are shipped. If the order is placed after 2PM EST on a business day, the next business day counts as the first business day.

Please note that issues with payment or order verification may delay your order further. If your order is placed into a hold status for any reason, we will contact you by phone and email.

CookiesKids.com is pleased to offer Ground shipping, which takes 3-7 business days for delivery, 3-day shipping (Fast), 2-day shipping (Faster), and next day shipping (Next Day Air) for orders shipped within the 48 contiguous US states. 

Certain oversize items may incur additional shipping charges which will be displayed before you finalize your purchase.

Shipping an order internationally may take up to 1-3 weeks to be delivered and will also require the 1-2 business days to process.

You will receive a tracking number by email which you can use to track your order online. Please note that shipping times are calculated from the time the order leaves our warehouse. 

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